-
-
Saint Lucia's wondrous beauty and centuries of history come together naturally to create memorable vacations. With steep coastlines and intricate reefs, Saint Lucia is a picture paradise. And of course, there's the Soufrière Volcano, the world's only drive-in volcanic crater. No popcorn or previews, but the show is fantastic!
-
|
SAINT LUCIA - AIR CANADA VACATIONS
Before you leave Canada
Entry requirements
Canadian citizens entering Saint Lucia require some proof of
citizenship, such as a passport. Air Canada Vacations
strongly recommends the use of a passport for all
destinations. No health certificate is necessary. Landed
immigrants should consult the consulate or tourist board
about all pertinent formalities required.
Baggage
Please refer to aircanada.com for Baggage Information.
Airport check in
It is recommended that you present yourself at the airport
counter of the airline indicated on your voucher 3 hours
prior to departure. Air Canada or Air Canada Vacations
representatives will be available starting at 5 a.m.
Your arrival at destination
Airport procedures
A Spice Travel representative will meet your flight and
assist you with ground transportation once you have gone
through immigration and customs. (note: porters expect US $1
or equivalent for 2 bags).
Transfer
The Spice Travel representative will guide you to your bus
or taxi for the transfer to your accommodation. If you
purchased a flight only, transfers are extra.
Hotel check in
Upon arrival at your hotel, please identify yourself at the
front desk with your Air Canada Vacations voucher. You will
then be assigned your accommodation. The majority of hotels’
check in is at 3 p.m.
Your departure from destination
Departure information
The day before you leave, consult the Air Canada Vacations
bulletin board in your hotel lobby, for details on your
departure procedures and return flight. At hotels which do
not allow bulletin boards, please inquire about last minute
changes at the hotel front desk.
Hotel check out
Hotel check out times may vary depending on the property but
generally you must vacate the room by 12 p.m. (noon). For
passengers with late flights, every effort will be made to
provide you with a hospitality room, however, this cannot be
guaranteed, particularly during high season.
Duty-free shopping
Duty-free shops are located at the airport. After an absence
of 7 days or more, Canadian residents are permitted to
return with a maximum of CAD $750 of merchandise per trip
without paying duty. Each time you leave Canada for at least
48 hours, you are eligible to declare up to CAD $200 of
merchandise. A written declaration may be requested. Each
adult is allowed 1.14 litres (40 oz.) of liquor and one (1)
carton of cigarettes. If you include cigarettes, tobacco
sticks and loose tobacco in your personal exemption
allowance, only a partial exemption will apply. You will
have to pay a minimum duty on these products unless they are
marked “Canada - Duty paid”. Canadian made products sold at
a duty-free shop will be marked in this way.
Airport check in
Procedures are the same as for departure from Canada.
During your holiday
Customer Care
To reach Air Canada Vacations Customer Care, call toll-free
1 800 296-3408 or e-mail us at: prevoyageclientele@vacv.com.
We are at your service seven days a week: from 8 a.m. to 9
p.m. Monday to Friday and from 8 a.m. to 6 p.m. Saturday and
Sunday, eastern time.
Local Air Canada Vacations office
Air Canada Vacations is represented in Saint Lucia by Spice
Travel. The local office is open from 8 a.m. to 6 p.m.
Monday to Friday, from 9 a.m. to 1 p.m. on Saturday and is
closed on Sunday. Consult the Air Canada Vacations bulletin
board in hotel lobby for the representative's schedule.
Should you require the services of a Spice Travel
representative, please call: (758) 452-0866 or 452-0865.
After hours emergency number is (758) 285-2522 or (758)
285-2430.
Emergency
You can ask for a doctor or a dentist through your hotel.
Please contact your Spice Travel representative if you
require assistance. Keep all your receipts.
Banking
Business hours: Monday to Thursday from 8 a.m. to 3 p.m. and
Friday from 8 a.m. to 5 p.m. Some Canadian banks are
represented in Saint Lucia.
Currency
The currency in Saint Lucia is the Eastern Caribbean dollar
whose value is quoted in the business section of major
newspapers. Traveller's cheques are honoured by most large
hotels and stores.
Long distance calls
Please note if placing a call from your hotel room, to ask
the hotel operator about connection service charges. Using a
pay phone will avoid these service charges from the hotel.
Credit cards
Credit cards such as American Express, Visa and MasterCard,
are generally honoured.
Shopping
Stores are open from 8 a.m. to 12:30 p.m. and from 1:30 p.m.
to 4 p.m., Monday to Thursday and on Friday until 4:30 p.m.
and from 8 a.m.to 12 p.m. (noon) on Saturday.
Local transportation
Taxis are available in Saint Lucia. There is a local bus
service that runs through the island but with no specific
schedule.
Car rental
Air Canada Vacations and AVIS* offer you the possibility of
a car rental. Kindly contact your Destination Representative
for rates and details upon arrival.
*Renter must be over 25 years of age and possess a valid
driver’s license and a major credit card. Remember to drive
on the left in Saint Lucia.
Sightseeing
Optional excursions are a great way to enhance your Air
Canada Vacations holiday. Choose from a wide variety of
activities and excursions available at your destination. For
more information or to reserve your excursion, please see
our local Air Canada Vacations Representative or Ground
Handler Partner.
Tipping
Most hotels and restaurants add a service charge of 10% to
15% to the bill. If not, tipping is at the client’s
discretion.
Water
Tap water is safe to drink.
Electricity
Local power is 220 volts, A.C., 50 cycles. We suggest that
you bring your converter and electrical adapter (120 volts).
Converters are available to guests at most hotels.
Language
English and patois.
Religion
Most religions are represented. For more information,
consult your hotel front desk or your Spice Travel
representative.
Time zone
When it is noon in Saint Lucia, it is
12 p.m. (noon) in Halifax
11 a.m. in Montreal or Toronto
10 a.m. in Winnipeg
9 a.m. in Calgary
8 a.m. in Vancouver
The above times are for the winter season only ; it does not
take into account Daylight Savings time.